Terms & Conditions – Guidelines for Using the 299betcom Platform

Please read these Terms & Conditions carefully before creating an account on 299betcom. By using the platform, you are deemed to have accepted all of these terms.

Last updated: January 2026

Key Highlights of the Terms & Conditions at a Glance

A quick summary of the key points

18+ Age Requirement

299betcom is strictly for individuals aged 18 and above. Age is verified at registration, and providing false information will result in account closure.

One Account Policy

Each user is permitted to hold only one account. Creating multiple accounts will result in all of them being suspended, and any balance may be forfeited.

Payments & Withdrawals

All deposits and withdrawals must be made through an account registered in your own name. Third-party payments are not accepted and may result in account termination.

Bonus Terms & Conditions

Each bonus offer has its own wagering conditions. Please read them before claiming a bonus. If the conditions are not met, neither the bonus nor any winnings derived from it may be withdrawn.

Account Security

Keep your password and login credentials strictly confidential. You are solely responsible for all activity on your account. Do not share your login details with anyone.

Prohibited Activities

Match fixing, account hacking, bonus abuse, and any other fraudulent activity are strictly prohibited. If such activity is detected, the account will be closed immediately.

These Terms & Conditions form a legal agreement between 299betcom and its users. By opening or using an account on the platform, you are automatically considered to have accepted all of these terms.

1General Terms & Conditions

299betcom (hereinafter referred to as the "Platform" or "we") is an online sports betting service operating under a Curaçao eGaming licence. These Terms & Conditions apply to users based in Bangladesh.

By using the 299betcom website, mobile version, or any related services, you confirm that:

  • You are at least 18 years of age.
  • You are using 299betcom voluntarily and entirely of your own free will.
  • Online betting is not legally prohibited in your country or region of residence.
  • You have read and understood all provisions of these terms and conditions.

If you do not meet any of the above conditions, you are requested to refrain from using 299betcom.

299betcom is unable to serve residents of Bangladesh, India, the United States, the United Kingdom, and other jurisdictions where online gaming is prohibited by law.

2Account Registration & Verification

To register an account with 299betcom, you must provide accurate and complete information in the registration form. Accounts created with incorrect or false information may be closed at any time.

Information Required for Registration

  • Full name (as per national ID or passport)
  • Date of birth (to verify age 18+)
  • Active mobile number or email address
  • Country and region of residence
  • Preferred payment method details

KYC Verification Process

299betcom may verify your identity before your first withdrawal or whenever required for security purposes. This process follows Know Your Customer (KYC) guidelines. Required documents may include:

  • Photo of National ID card or passport
  • Recent utility bill or bank statement (for address verification)
  • Proof of Payment Method Ownership

Withdrawals may be temporarily placed on hold if KYC documents are not submitted or verification fails. 299betcom handles this process with complete confidentiality.

Creating multiple accounts from the same person, household, or device is strictly prohibited. If detected, all associated accounts will be closed.

3Deposit & Withdrawal Policy

299betcom supports the most popular payment methods in Bangladesh. All transactions are processed through secure, encrypted channels.

Payment Methods Minimum Deposit Minimum Withdrawal Processing Time
Mobile Pay ৳500 ৳500 1–5 minutes
Nagad ৳500 ৳500 1–5 minutes
Rocket ৳500 ৳500 5–15 minutes
USDT (TRC20) $10 $10 10–30 minutes

Important Deposit Rules

  • Deposits must be made from a payment account registered in your name.
  • Deposits made in a third party's name will be declined and returned.
  • Always use the correct reference number when making a deposit. Transactions with an incorrect reference may be delayed.

Important Withdrawal Rules

  • Withdrawals can only be made using the same payment method used for the deposit.
  • To withdraw your bonus balance, the specified wagering requirements must be met.
  • The daily withdrawal limit is ৳2,00,000 (BDT two hundred thousand). Separate limits apply for High Roller members.
  • Withdrawals exceeding ৳50,000 may be held until KYC verification is completed.

If money laundering or suspicious transactions are detected, 299betcom will notify the relevant authorities as required by law and immediately suspend the account.

4Betting Rules

Please make sure you fully understand the following rules before placing bets on 299betcom. These rules apply to all sports events and markets.

Bet Acceptance & Cancellation

  • Once a bet is confirmed, it generally cannot be cancelled.
  • Bets must be placed before the match starts or within the designated timeframe.
  • If an event is cancelled or postponed, the stake for that bet will be refunded.
  • If a bet is cancelled due to odds changes, the original stake will be refunded.

Live Betting

Odds change continuously during live betting. The odds displayed at the time a bet is confirmed will be treated as the final odds. If odds shift due to network delays, 299betcom reserves the right to confirm the bet at the updated odds.

Cash Out

Cash Out is available on selected markets. The Cash Out amount depends on current market conditions and odds, and may be higher or lower than your original stake. Cash Out may be temporarily unavailable due to technical issues.

Betting Limits

Bet Type Minimum Maximum (per bet)
Single Bet ৳100 ৳1,00,000
Accumulator ৳100 ৳50,000
Live Bet ৳100 ৳50,000

Higher betting limits for high roller members are set separately. For more details, High Roller Page View.

5Bonus & Promotion Terms & Conditions

299betcom regularly offers a variety of bonuses and promotional deals. Each offer has its own terms, detailed on the offer page. However, the general rules below apply to all bonuses.

Wagering Requirements

  • To withdraw after receiving a bonus, you must place a specified number of bets (typically 5x to 30x).
  • Only eligible sports bets will count toward wagering calculations.
  • If multiple bonuses are active at the same time, the wagering requirement for the older bonus must be completed first.

Reasons for Bonus Cancellation

  • Claiming bonuses through multiple accounts.
  • Exploiting bonus abuse or system vulnerabilities.
  • Failure to meet wagering requirements within the specified time limit.
  • Suspicious activity detected on the account.

For full details on bonus offers, visit our Bonus Page and Promotions Page View.

6Prohibited Activities

299betcom is committed to maintaining a fair and safe betting environment. The following activities are strictly prohibited and may result in account termination as well as legal action.

  • Match Fixing: Placing bets with prior knowledge of a match result, or attempting to influence the outcome of any event.
  • Bonus Abuse: Creating multiple accounts or using other strategies solely to claim bonuses.
  • Arbitrage Betting: Attempting to exploit odds differences across platforms for risk-free profit.
  • System Hacking: Any unauthorized attempt to access 299betcom's software, website, or database.
  • Account Sharing: Allowing another person to use your account, or using someone else's account.
  • Money Laundering: Using the betting platform for illegal money laundering.

If any of the above activities are proven, 299betcom reserves the right to forfeit all balances and, where necessary, report the matter to the relevant law enforcement authorities.

7Account Closure & Suspension

299betcom reserves the right to suspend or close any account at its sole discretion. This typically occurs for the following reasons:

  • Violation of terms and conditions or engagement in prohibited activities.
  • KYC verification failure or failure to submit required documents.
  • Extended account inactivity (more than 12 months).
  • Self-exclusion at the user's own request.
  • Legal obligations or directives from regulatory authorities.

If your account is closed with a remaining valid balance, it will be refunded once verification is complete. However, if the closure is due to a terms violation, the balance may be forfeited.

Users may request account closure at any time by contacting our support team.

8Limitation of Liability

299betcom strives to provide uninterrupted service at all times. However, we are not liable in the following cases:

  • Bets lost due to internet connection failure.
  • Transaction delays caused by third-party payment providers.
  • Force majeure events (natural disasters, war, government restrictions, etc.).
  • Account credentials compromised due to the user's own negligence.
  • Incorrect match scores or odds displayed due to a technical error.

Our maximum liability will never exceed the total amount of bets placed in your account under any circumstances.

9Privacy & Data Protection

299betcom takes your personal information very seriously. To learn more about how we collect, use, and store your data, please read our Privacy Policy read.

In short, we use your information:

  • We use it for account management and identity verification.
  • Used for payment processing.
  • We use it for fraud prevention and to meet legal compliance requirements.
  • With your consent, we use it for promotional communications.

We do not sell your personal information to third parties.

10Responsible Betting

299betcom believes betting should be a source of fun and entertainment, not addiction. We place responsible gaming at the top of our priorities.

Our Tools

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Betting Break: Take a break from betting for a set period of time.
  • Self-Exclusion: Option to permanently close your account.
  • Reality Check: Reminding you of your betting session duration at regular intervals.

If you are experiencing gambling-related issues or need support, please contact our Responsible Gaming Visit page.

If betting starts to feel like a burden rather than entertainment, take a break. Reach out to our support team for assistance.

11Changes to Terms and Conditions

299betcom reserves the right to modify these terms and conditions at any time. When changes are made:

  • The updated terms and conditions will be published on the website.
  • For significant changes, a notification will be sent to your registered email or mobile number.
  • The date of any changes will be noted at the top of the page as "Last Updated".

Continued use of the platform after any changes constitutes your acceptance of the updated terms. If you object to any changes, you are always free to close your account.

12Contact & Dispute Resolution

If you have any questions or complaints about these terms and conditions, please contact us:

  • Email: support@299betcom.click
  • Live Chat: Always available at the bottom-right corner of the website
  • Response time: Usually within 24 hours

For dispute resolution, please contact 299betcom's support team first. If an internal resolution is not possible, the dispute will be handled under the regulatory framework of Curaçao eGaming.

These terms have been published in Bengali. In the event of any discrepancy in translation, the English version shall prevail.

Done reading the terms? Get started now

Once you've read and understood 299betcom's Terms & Conditions, open your account with confidence and enjoy the best Sports Betting experience in Bangladesh.

বাংলা